What you'll need to have:


Harro Rest Area M-1

Job Type





19 - 30 years


Graduation (in any discipline)


Fresh / up to 2 years

Principal accountabilities include, but are not limited to:

  • Proactively approach the customers and restaurant team to offer assistance.
  • Confidently handle guest concerns/queries and update the line manager accordingly.
  • Proactively assist the restaurant management team regarding inventory, scheduling people, and customers.
  • Assist guests & create feel-good moments for them.
  • Assist to executes restaurant KPIs, based on people and customer commitment, to increase loyalty, satisfaction, and pride in the McDonald’s experience.
  • Assist the production team to serve /delivering the food as per QSC standards.
  • Knows, enforces, and trains the restaurant staff on all appropriate personnel policies, and ensures security and safety procedures.
  • Manages the training and development of crew and shift management employees.
  • Properly executes, enforces, and manages all food safety and sanitation requirements and practices.
  • Ensures all security procedures are executed (cash deposits, staggered method of open/close, etc.)
  • Uses proper security and verification procedures when handling deposits and the contents of the safe.
  • Maintain records for safety and appropriately document contributions and performance in a personnel file.

Required Qualification: Graduation in any discipline

Required Experience: Up to 2 years of experience, preferably from the upscale food chain, retail, and hospitality industry. Hospitality-minded fresh graduates are encouraged to apply.

  • Agile to learn & perform Restaurant Operations.
  • Must be passionate about the learning & development of him /herself and the restaurant team.
  • Able to work on flexible schedules & even on a Gazetted holiday.
  • Must be customer-obsessed and eager to resolve customer complaints.
  • Computer literacy is a must and should be agile and enthusiastic about learning restaurant operations.

  • Good communication and strong follow-up skills.
  • Good interpersonal skills.
  • Agile & Quick Learner.
  • Enthusiastic & Innovative.
  • Hospitality Minded

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