What you'll need to have:
Gujar Khan and Jhelum (Main G.T. Road)
19 - 30 years
Graduation (in any discipline)
Fresh / up to 2 years
McDonald's Pakistan is offering a Trainee Manager program to help and encourage young individuals to develop the skills they need to succeed in their careers. The Trainee Manager program is a great opportunity for fresh graduates who are looking to start their careers in the restaurant/hospitality industry. This program offers a unique combination of financial support and personal and professional development.
This program will provide you the hands-on experience in all aspects of restaurant management, including food safety, hospitality & customer service, and people management. The principal accountabilities of trainee manager include, but are not limited to:
- Proactively approach the customers and restaurant team to offer assistance.
- Confidently handle guest concerns/queries and update the line manager accordingly.
- Proactively assist the restaurant management team regarding inventory, scheduling people, and customers.
- Assist in executing restaurant KPIs, based on people and customer commitment, to increase loyalty, satisfaction, and pride with the McDonald’s experience.
- Assist the production team in serving/delivering the food as per QSC standards.
- Knows, enforces, and trains the restaurant staff on all appropriate personnel policies, and ensures security and safety procedures.
- Manages the training and development of crew and shift management employees.
- Properly executes, enforces, and manages all food safety and sanitation requirements and practices.
- Ensures all security procedures are executed as per defined procedure (cash deposits, staggered method of open/close, etc.)
- Use proper security and verification procedures when handling deposits and the contents of the safe.
- Maintain records for safety and appropriately document contributions and performance in personnel files.
- The program is open to fresh graduates from all academic backgrounds, but preference will be given to business administration and hospitality management graduates.
- Up to 2 years of experience, preferably in the upscale food chain, retail, and hospitality industry. Hospitality-minded fresh graduates are highly encouraged to apply.
- The program will last for 24 months but it lead to a permanent position with a well-defined career path.
- Participants will receive a competitive salary and benefits package.
- The program will be held at McDonald's restaurants in various locations.
- Ability to work independently and as part of a team.
- Ability to manage multiple tasks simultaneously.
- People management skills.
- Communication skills.
- Decision-making and Problem-solving skills.
- Leadership skills.
- Enthusiastic and innovative.
- Hospitality Minded
In addition to the above, the ideal candidate for a Trainee Manager position at McDonald's Pakistan would be someone who is:
- Energetic and enthusiastic.
- A quick learner and adaptable to change.
- A team player and willing to support and assist others.
- Agile to learn & perform Restaurant Operations.
- Able to work on flexible schedules & even on a Gazetted holiday. (in work schedule)
- Must be passionate for the learning & development of him /herself and the restaurant team.
McDonald’s Pakistan flourished a safe, respectful, and inclusive workplace environment easy for everyone. We offered an opportunity to gain real-world experience, develop essential skills for prosperity in their personal & professional life, and interact with a diverse team of individuals.
- Real-world experience. Working at McDonald's Pakistan can give you valuable real-world experience in customer service, teamwork, and operations. This experience can be helpful for your career progression, and this will be a great way to develop your time management, problem-solving, and hospitality service skills.
- Essential skills. McDonald's offers training in a variety of essential skills, including food safety, hospitality & customer service, teamwork, and leadership. These skills can help you succeed in any job, and they can also be helpful in your personal life. This can help you become a more well-rounded individual.
- Diverse team. McDonald's is a diverse workplace, with employees from all walks of life. We are an equal employment opportunity provider. This can be a great opportunity to learn about different cultures and perspectives.
- Opportunities for growth. McDonald's offers a variety of opportunities for growth, both within the same department and outside of it. You can start as a trainee manager and work your way up to the restaurant manager or HOD, or you can transfer to a different department or location, based on your performance and business needs.
- Competitive pay and benefits. McDonald's offers competitive pay and numerous benefits, including health insurance, life insurance, leaves & paid time off, and provident fund, etc. This can help you take care of yourself and your family, both now and in the future.
Learning & Development Opportunities
While textbooks provide theoretical knowledge, working at McDonald's Pakistan offers you a combination of theoretical and practical insights that can't be learned anywhere else. From Hospitality & customer service to time management, you'll develop skills that are applicable throughout life.
McDonald's offers a variety of learning and development opportunities that can help you develop the skills you need to succeed in your career and in life.
Here are some of the learning and development opportunities available at McDonald's:
- On-the-job training: All new employees receive comprehensive training in the skills they need to do their jobs, such as food safety, business standards, hospitality service, and teamwork.
- Learning & Development Programs: McDonald's offers leadership development programs to help employees develop their leadership skills. McDonald's offers continuing learning opportunities to help employees stay up to date on the latest trends in their field of hospitality.
In addition to these formal learning and development opportunities, McDonald's also offers a variety of informal learning opportunities, such as:
- On-the-job coaching: Employees can get coaching from their managers and other experienced employees.
- Peer-to-peer learning: Employees can learn from each other by sharing their experiences and best practices.
- Job rotation: Employees can rotate through different positions to gain experience in different areas of the restaurant.
These learning and development opportunities can help you to develop the skills you need to succeed in your career, such as:
- Customer service: McDonald's employees are expected to provide excellent customer service. This includes being friendly, helpful, and efficient.
- Time management: McDonald's restaurants are busy places, and employees are expected to be able to manage their time effectively.
- Teamwork: McDonald's employees are expected to work as a team to get the job done. This includes being able to communicate effectively, resolve conflicts, and give and receive feedback.
- Leadership: McDonald's offers leadership development programs to help employees develop their leadership skills. These skills can be helpful in any career, regardless of the industry.
If you are looking for a career-oriented job that offers you real-world experience, essential skills, a diverse team, opportunities for growth, and competitive pay and benefits, then McDonald's Pakistan is a great option.